Payment Policy
At Vaigai Tourism, Madurai, we aim to maintain transparency and clarity regarding payments for our tour packages, transportation, accommodation, and other travel-related services.
Payment requirements may vary depending on the type of tour or service selected. Customers will be informed of the applicable charges, advance payment requirements, balance amount, and payment terms before the booking or service is confirmed.
Where an advance payment is required, the booking or travel arrangement will be confirmed only after the applicable amount has been received and acknowledged by Vaigai Tourism. The remaining balance, if applicable, must be paid within the time period communicated to the customer.
Payments may be made through the payment methods or channels communicated directly by Vaigai Tourism. Customers are responsible for ensuring that the correct amount is paid and for retaining the payment confirmation or receipt for their records.
Additional charges may apply for services or requirements that are not included in the selected tour package, including additional transportation, accommodation upgrades, extra activities, or other customer-requested services. Any such charges will be communicated before the service is provided wherever reasonably possible.
If a payment is delayed or the required amount is not received within the agreed period, Vaigai Tourism may cancel or modify the booking or travel arrangement, subject to the applicable cancellation terms.
Any applicable refund will be handled according to the Cancellation Policy and the specific terms communicated to the customer at the time of booking.
Vaigai Tourism reserves the right to update tour prices, service charges, and payment terms based on changes in transportation costs, accommodation rates, taxes, availability, or other operational factors. The applicable charges will be communicated to the customer before confirmation of the service.
